Welcome

All orders are shipped either UPS, or Canada Post.
We would like to say we can ship next day, however in some instances we will generally ship within 3 or 4 days at the latest.
We can not guarantee when a shipment will arrive, considering locations and transit times. For International orders, please allow extra delivery time.
If you have special delivery requirements, please let us know before we ship any item. You Can do this upon checking out or by calling / emailing us.
If you are paying using PayPal then we must ship to the address on file with PayPal. This is buyer and seller protection.
If you have any questions please let us know.

We are the sole owners of the information collected on this site.
We only have access to/collect information that you voluntarily give us via email or other direct contact from you.
We will not sell or rent this information to anyone.
We will not share your information with any third party outside of acousticwoods.ca, other than as necessary to ship an order.
Please inform us if you wish to not be contacted in the future, as we may email to inform you about specials, new product updates or changes to this privacy policy.
We do not keep any records of Credit Cards, as CC payments are done via PayPal only.